The day started out busy with several calls coming in one after another. Unfortunately they were all cancelled enroute. From 0800 until 1130 we were steady in and out of the department for calls but no patient contacts. The ED was cranking from pretty much the first minute of the day shift and they continued steadily for the remainder of the day.
We stayed in the thick of the chaos until we finally were dispatched on another call around 1630. Difficulty breathing in a town that frequently has a paramedic on their ambulance. Before we even left the hospital campus another call was dispatched for an unresponsive on the beach at one of the state parks. A BLS ambulance would be responding and there was no possibility of another paramedic unit being sent to the scene.
We got on the highway and started to accelerate up to highway speed having a little difficulty getting through the heavy traffic in the slow and travel lanes to place us in the high speed lane. It wasn’t for lack of trying on some of the other drivers parts, there was just no room for them to maneuver to get out of the way.
Before we even managed to get into the left lane we were cancelled on the difficulty breathing call and redirected to the unresponsive. when the ambulance for the first call signed on with a paramedic. Fortunately it wasn’t a major adjustment in our route of travel to get us headed in the right direction. Twenty minutes later we were going through the park gates and getting directions from the rangers on the best way to get to the beach where the patient was located. We followed the directions and the roads got smaller and smaller to the point where my partner and I looked at each other and it was clear that the ambulance was never going to get through following these directions. We radioed the ambulance to let them know and were relieved to find out that they were already on the same page and had gone a different route.
We arrived on scene to find that 26 minutes after the first tone we were the first EMS providers on scene. A single cop and one ranger were there but neither had much medical training and were doing the best they could. They were quite relieved to see us and quickly shifted from providing medical care to providing crowd control, something that was needed badly.
The patient was a woman in her mid-thirties who was awake and alert complaining of a severe headache (similar to her migraines) and nausea. She related being at the beach all day with several kids with little intake of food or fluids. This afternoon she started feeling fatigued and thought she might feel better after a swim. On her way back from the water she became extremely dizzy and passed out. Her husband and children relate that she was unresponsive for almost 2 minutes and was very confused when she regained consciousness. Even now, she was somewhat slow to respond. They did not witness any seizure activity.
Her skin was warm and dry even though the temperature was topping 90 degrees, another concerning finding. Her vital signs while lying on the sand were BP 102/46 pulse of 96, respiratory rate of 24 with oxygen saturation of 96%. Her blood sugar was 108. Not all that bad, it wasn’t until the patient tried to refuse treatment and transport and sat up that her vital signs got lousy. Her heart rate shot up to 130 and her BP dropped to about 80/palp. We carefully but forcefully guided her back down into the sand. It didn’t take much effort to convince her to change her mind about seeking medical attention.
It was another five minutes before the ambulance arrived, parting the crowd like Moses at the Red Sea. Unlike Moses the parted sea immediately filled their wake. With the ambulance on scene we were able to quickly get her onto the stretcher and into the back of the air conditioned ambulance where the two sweat drenched paramedics were relieved and the patient would have some privacy.
In the cool, well lit ambulance with privacy windows we were able to get a much better assessment. ECG and neuro assessment were unremarkable. Her mouth was incredibly dry as were her mucous membranes. She denied recent illnesses or difficulty with intake by mouth, today was the exception with her not having much time to eat or drink while watching several kids ranging from toddlers to teenagers. Her temperature was higher than normal but not exceedingly so, 100.0 (F) by mouth.
Between my partner, myself and the EMT-Intermediate on the ambulance it took us a while to get an IV started and then it was a small one on the back of the patients arm, not a preferred position but, well, any port in a storm. I opened the IV up so the fluid was running as fast as possible which was not very fast.
My partner bailed out to go on another call and we started transporting to a more distant hospital where the patient wanted to go, about a 30 minute transport. Between the air conditioning, the fluid, and some Zofran (an anti-nausea drug) the patient was feeling slightly better after the transport was halfway done. At the hospital she could say that she felt a little better but was definitely back to normal.
With my partner on another call I would ride back to meet him on board the ambulance, something that I am very familiar with and actually enjoy as long as I don’t have pending calls. We met my partner about 20 minutes after leaving the hospital at one of the highway exits, his call had been a cancellation and the ambulance would not need to take me all the way back to the hospital.
My biggest disappointment with this call is that I will get no feedback from the ED as to what the final diagnosis was. With a couple of different possibilities, none of which are mutually exclusive with the others, it would be interesting to see what was actually up.
Another interesting/frustrating patient was one that came into the ED via one of the fire department paramedic ambulances. The patient was a male in his mid-fifties with advanced pancreatic cancer. While traveling along the highway on his way with his family to a fathers day celebration, he suffered a sudden onset of unresponsiveness.
Because of his cancer he was on huge doses of Morphine and other narcotics for pain control and was a Hospice patient. When the ambulance arrived they found the patient unresponsive in the back seat with pinpoint pupils and administered Narcan (a narcotic antagonist) in an attempt to improve his responsiveness. The Narcan did nothing and they began to transport. About 6 or 7 minutes out from the hospital the patient had a sudden onset of seizure activity that lasted until he was given 5mg of Valium. From the radio report it sounded like an interesting call that could be a diagnostic challenge. I wish I had been on the call.
When they arrived, though, my frustration level started to climb. While the patient was no longer having seizure activity in his limbs he was rapidly clenching and unclenching his jaw with a gaze up and to the right and a rigid neck. To me (and the nurse taking care of him) it seemed pretty obvious that he was still seizing. On top of this his oxygen saturation was hovering around 80% on a non-rebreather with sonorous respirations that appear to be Kussmaul respirations. I slipped a nasal airway in with little difficulty and replaced the non-rebreather with an increase in his oxygen saturation to 97%. His seizure activity didn’t stop.
The doctor came in and examined him and ignored the nurses request for some Ativan for the seizure activity. Instead he ordered an Arterial Blood Gas and a chest x-ray. The patient was left to seize some more. What happened next just boggled my mind. Leaving beeper and cell phone on the counter the only doctor in the department went to the cafeteria for lunch. When the ABG results came back the respiratory therapist had to hunt down the doctor in the cafeteria to look at the rather dismal numbers.
Back in the department the patient continued with his jaw clenching, stiff neck, and rightward and upward gaze. His oxygen saturation was better and his colour had improved but he was still, at least to me, in serious shape. While I was drawing blood the nurse cried out in alarm and I looked over my shoulder to see the patients monitor and Ventricular Tachycardia marching across the screen. A quick check showed that the patient still had pulses. The V-Tach resolved spontaneously after about 30 seconds. The doctor was called back into the room and more odd orders given, chest and abdomen CT scan and an chest and abdomen MRI. Nothing for the continuing seizure activity and nothing for the arrythmia.
We, collectively, we pretty well baffled by what was going on and even when approached the doc provided no insight into what he thought was going on and why his treatment plan was so far off from what we thought was appropriate.
The patient left and returned from CT scan with nothing unexpected found on the study. Twenty minutes later the MRI staff showed up to prep the patient from the MRI and transport him to the scanner. He would not be returning to the ED after the MRI but instead admitted upstairs directly from the scan.
We didn’t learn until later that the patient never made it upstairs. He had another episode of V-Tach which quickly degenerated into Ventricular Fibrillation (a total lack of organized beating of the heart) and he died on the MRI scanner table.
I can’t say one way or the other if anything would have changed the outcome but I was frustrated by both the out of hospital care and the ED care.
The out of hospital care was aggravating because the crew neglected to manage the airway, something that made a huge difference in the patients oxygenation. The failure to recognize that the patient was still seizing was also a bit upsetting.
I was really frustrated by the lack of communication on the part of the doctor. The nurse and I were pretty clear about what we were finding and what we were asking for. The orders that came had no relationship to what we expressed as concerns and if there was something that we weren’t aware of the opportunity for a learning experience was lost. Were we less clear than we thought? Was there other information that we didn’t have? Was it simply that the patient had a terminal illness and a DNR order that prevented the treatments that we felt were appropriate? Do Not Resuscitate does not mean Do Not Treat does it? I just don’t know what to make of it.
I was just glad when my partner and I were released to quarters for the night. As busy as the morning and late afternoon had been I expected some of the volume to continue over into the night as well. As it turns out it didn’t and we had not a single additional dispatch for the remainder of the shift leaving me with plenty of time to think about the day.
The end result? I know that I provided the best care that I could, and that I took every opportunity to have my voice heard as to what I felt was needed. Maybe the doc knew something that he didn’t share with the rest of us and maybe he didn’t. Either way I decided that I did my best and that my conscience was clear.