Hospital Orientation-Day 2

January 31, 2006

Computer training was interesting. As far as using the computers it was boring and covered stuff that I was either already familiar with or figured out with little if any coaching. I was happier that I was able to get my passwords and accounts confirmed and learned about all of the computer use policies and procedures. This will be the first place that I have worked that will primarily use biometrics to log you onto the computer. Fingerprint authentication is quite cool, not as cool as voiceprinting or retinal scans but cool nonetheless.

The afternoon was the medication administration exam which was a challenge both because it required me to do drug calculations of the complexity that I haven’t done since school but also since it asked questions regarding Heparin drips and sliding scale insulin. I have very little exposure to either of these but managed to muddle my way through and get the questions correct. I even managed to pickup on the incomplete insulin order that most of the nurses didn’t notice. I’m sure a lot of them were thinking that they knew what the doctor writing the order meant and just went on with the calculation. I had no clue what he/she/it meant so when I ran out of provided information I stopped dead. Even the examiner admitted it was a trick question.

Whatever my daughter had last week seems to have been passed to me. I started working on a quite ugly sounding cough during the morning and by the end of the exam felt like I should be going home to rest rather than doing some of the other work I needed to do around the hospital.


Hospital Orientation-Day 1

January 30, 2006

Finally things are starting. Today was the first day of hospital wide orientation at one of the hospitals I will be working at. I can’t start orienting to the paramedic intercept units until I have been oriented to the hospital itself, a process that will take three days.

Today was Day One and was the usual corporate orientation. This is the structure of the organization, these are the administrative officers and the chain of command, time keeping, payroll paperwork, ID badges, benefit paperwork and the like kept us going for the entire eight hours that had been scheduled.

Day two will be computer training and a medication administration exam and day three will be a more specific nursing/paramedic orientation to those resources. I am really looking forward to getting these three days out of the way so that I can start work. Still, I am concerned about the low call volume here, I am told that I can expect a little more than 2000 calls a year on average. Yikes!


Ambulance 215-Night shift

January 27, 2006

A busy night, very busy considering the sleepy college town that I live in and the supposedly dry campus. Seven calls for the night was great even though only three of them resulted in transports and all of those were BLS. the four that weren’t transports were all alcohol related calls on campus, go figure.

It was really nice to be busy. Who needs sleep when you’re busy?


How fast can you establish a patient-provider relationship?

January 27, 2006

We have been in our new house and our new hometown for a little over a month now. We have made a remarkable effort in getting settled in and are much further along than I expected to be. One of the areas where we were not very far along was made clear today as my oldest daughter was home sick from school today for the third day in a row with a cough and fever. Time to take her to the pediatrician. The problem is that our pediatrician, the one familiar with my daughter, is three hours away. Not very convenient. We knew we were going to need a pediatrician (and doctors for all of us for that matter) but that hadn’t made it to the top of the list of things to do yet. Well, not until this morning.

One of the strange things about being on the medical staff at a hospital is the strange political situations that arise when it comes to treating family members. With my wife on the medical staff at one hospital and us having no real sense of the physicians that we had to choose from it seemed to avoid the potential for political backlash to use a practice in a different area. No political fallout if we find we don’t really like the practice or the doctor and decide to change at a later time. We chose a pediatrician 25 minutes in the other direction that was affiliated with one of the hospitals that I would be working for. Fortunately paramedics have none of the expectations that politics place on physicians.

I was pretty shocked to find that I was given an appointment that was within an hour of my first call to them and actually required me to scramble to get my oldest and youngest out the door to be there on time. The staff was friendly and efficient and I was very pleased. Fortunately my daughters strep test was negative and we left with the diagnosis of “viral illness”. The only odd thing was that the medical office building was named after one of the most inept naval commanders of the American Revolution. Clearly I know too much about history.


Ambulance 115-Night Shift

January 25, 2006

An uninspiring night with the only call being for a displaced urinary catheter. It was good for several hours of sleep which is always a good thing. I am starting to adjust to the way that things are done at this service and I hope that it becomes even easier as time goes on.

I’m enjoying it and starting to get the hang of some of the things that I am not used to, like Intermediate level technicians that are actually allowed to do useful things. Where I had worked previously Intermediates were very limited. EOA (an airway adjunct), PASG/MAST (shock trousers), and IV starts. The EOA is a dangerous device, plain and simple it does more harm than good and nobody I know of uses it anymore. The shock trousers are nice in theory but there is no scientific evidence to substantiate their usefulness and they have fallen out of use. IV starts? Well, unless someone who can administer medications is on scene or enroute there is little need for the KVO or “keep vein open” IVs and in trauma all the studies are showing that rapid transport to a trauma center is more effective than an IV start. As a result the Intermediate level had been decreasing in popularity and usefulness.

In this state they went the other way. Instead of having their scope of practice made immaterial they had their scope expanded to the point where it had the possibility of being useful. Combitube, intubation of non-breathing patients, limited medications (Narcan, Epinephrine both IV and SubQ, Atropine in cardiac arrest, D50, and Albuterol nebs), three lead ECG interpretation have all turned the Intermediate into a level of skill that can actually make a difference if the paramedic is not available or not on scene yet.

I still have to adjust to the fact that a service can be a paramedic service some of the time but not others and they don’t know until the call comes in if they have a paramedic. It’s a big change from what I am used to where to be a paramedic service you need to provide 24/7 coverage. Still, I suppose that having a paramedic some of the time is better than having a paramedic none of the time.


Ambulance 315-Night shift

January 20, 2006

The students came back to the university this week which has meant an increase in the local call volume. I’m happy to say that even though I thought it would be difficult for this college to match some of the incredible feats of stupidity that I had experienced in Medic 1’s area that has proven to be no trouble for the local college population.

With a 48 hour a month requirement for shifts at the volunteer ambulance I figured I would be a “wise ass” and since the primary crew was fully staffed for the night shift I would sign up for the backup crew, get my 12 hours credit and sleep at home in my own bed all night. You would think that someone with my experience would realize that any shift is a crap shoot and you stand a good chance of being disappointed if you count on anything.

Shakespeare had once said “In the darkness of mens souls it is always 3am” and I should not have been surprised when the tones went off for a fight a little after 0300. Still, I was on the backup crew so I did the “rollover” maneauver by reseting the pager and going back to sleep. For some reason, that eludes me right now, I was very surprised when the tones dropped for the backup crew and I actually had to get up, dress, and head out the door to back up the primary crew.

When we pulled up it was quite an interesting scene. University police, local police, and state police all were on scene, it’s never a good sign when you find police from other jurisdictions on your scene. The radio traffic was making this sound like a major melee with multiple victims. Almost before the ambulance was in park the fire department was walking one of the victims up to the back doors and opening them up. The victim climbed in and sat down on the stretcher. All that anyone could find wrong with him was a 1cm lac on his scalp.

Since there was still a lot of police activity on scene and no other patients to be found I figured it would make more sense to get out of the area rather than try to sort out why two patients with head lacs needed two ambulances. Three minutes after we arrived we were enroute to the ED. The transport was uneventful and we arrived moments after the first due ambulance.

Clearly I am still adjusting to a new system, and I managed to tick off one of the nurses early on. Our patient insisted on ambulating into the ED under his own power and we were met by the triage tech who directed us to a room, took my report, and left to chat with the nurse. Seconds later she was back and the patient was directed out to the waiting room to sign in. Figuring that my job was done I went back to the EMS room to muddle my way through the electronic PCR. Halfway through my partner tapped me on the shoulder and let me know that the nurse was upset that I hadn’t given report to her.

OK, true enough, I had not spoken directly to the nurse but I had given report to the triage tech who had relayed enough information to the nurse to make the decision to send the patient to the waiting room. There was not much that I was going to be able to add other than that the patient had no idea when his past tetanus shot was. I finished my report and printed out the hospital copy.

When I brought it to the nurse she had somewhat calmed down and the brief exchange that followed led me to believe that this was simply an issue of me knowing “whose was bigger”. Whatever, I really have not played those games for the past 24 years and I certainly am not going to start now. I gave the report she asked for and we headed back to the station and after that back home.

We still never figured out why that call took two ambulances and probably never will. In reality it doesn’t much matter, I learned my lesson (again) that there is no such thing as a sure thing. As one of the other people on call last night said “Don’t do the time if you can’t stand the crime”. Yes, at 0430 in the morning the best we could do was a twisted paraphrasing of Beretta.


Ambulance 215 - Night shift

January 18, 2006

I started out being on the schedule from 2200 to 0600 for coverage at the station. Nobody picked up the 1900-2200 piece of the evening so I decided I would do that as well but I would cover those hours from home. The service likes to have a crew in the station but if that doesn’t work out personnel coming from home is the next best thing as long as they are can be at the station in eight minutes from the time that the tone drops.

For last night it didn’t matter much as there was no calls and I managed to get a good six hours of sleep.


Spreading myself thin again

January 17, 2006

When I stopped working before our move I thought that I had been spreading myself pretty thin. Working full time, prepping for a major move, child care, a wife with a career, I didn’t feel like I had enough free time to get everything done. As much as I wanted to avoid this feeling after our move it just doesn’t seem to be the case. I am once again feeling like I have spread myself too thin.

Todays schedule included meetings at both hospitals. At the first I was meeting with the EMS Manager to set up my orientation. It will be eighty hours minimum with the same preceptor which, since he works full time days and I am not available as much during the day as I would like, it should take me a while to get those 80+ hours in.

The next meeting was with Human Resources and Staff Health at the other hospital. I had actually thought that this would be the easier position on my schedule however, at least in the beginning, those hopes were dashed when I got my assignments for orientation, essentially three consecutive days of 0800 to 1630 before I even start my department specific orientation.

For now neither is a good fit and although I expect things to get easier once I have completed orientation it’s is the actual completion of the initial “hospital wide” orientations that will be the biggest trouble. We really need to find some solutions for our child care needs and that will free things up considerably.

I can’t help but wonder right now if some of what I am feeling isn’t a bit of seasonal depression that is just undermining my ability to deal with the stress of getting everything settled. We’ll see.


Out of the frying pan…

January 15, 2006

OK, with credentials from the hospital and completed orientation from the corps I have jumped out of the frying pan and into the fire. A little after 0700 the pager went off requesting a full crew respond with the second due ambulance (the scheduled crew was already out) for a patient with back spasm who was unable to stand up. While my last call had four providers on the crew (something I am not used to) this crew would end up being just me and an EMT-B/driver. I was it and the request from the fire department on scene was specific for an ALS ambulance.

Living so close to the station I was there in just a few minutes and signed on awaiting the arrival of the rest of the crew. As it was snowing and pretty icy road conditions I vacated the drivers seat and figured the more senior guy should do the driving. He arrived and we were on the way. Fortunately the officer in charge had the sense to cut our response down from “hot” to “cold”. Better to get there a few minutes later than not to get there at all.

We backed into the driveway and the first EMT to approach me made a point to have me bring in not only the routine gear we would take into the house but also to grab my narcotics as well. I had already had that feeling and was fishing for my keys as he said it.

I felt a little anxious as I walked into the house carrying ALS gear that I had never used before, with different protocols than I had used way back in the dark ages of last year. I was guided into a second floor bathroom that was so narrow that my I couldn’t understand how someone seated on the toilet could sit straight without banging their knees on the other wall. This patient had somehow managed it and was clearly in severe pain and cried out anytime he moved, successfully or not. No way he was getting out of the room in the condition he was in.

I took a deep breath, swallowed hard, and went to work trying to recall my new protocols. Since I had never used Fentanyl before I was a bit more conservative than some of the paramedics I had been with so far but after 25mcg and then another 25mcg in his IV his pain was lessened. A milligram of Ativan right before we started taking him down the stairs and he, while still in 6/10 pain, was much less irritable and much more cooperative.

A nice slow, easy ride to the hospital and 20 minutes later he was getting more medication from the ED staff. While it had been a fairly routine call for everybody else I was quite chuffed with myself for having made it through the call with no major or minor screw ups and even chose to use what seems to be the preferred treatment modality (Fentanyl/Ativan) rather than the one that I was familiar and comfortable with (Morphine/Valium).

Of course all my feelings of accomplishment were blown out of the water when I had to tackle the Electronic Medical Record (EMR). What would have been a ten minute job when writing out by hand took me almost 45 minutes before I was sure that I had checked every box I was supposed to and clicked every applicable button.

Only one more call for the day, a “man down/unknown” outside a campus building but by the time I got to the station and pulled the ambulance out we were being cancelled. No matter, dorms were opening for the spring semester today and the students were coming back. From what I have been told it is time for the call volume to make a steep increase before leveling off. I am looking forward to it.


First call

January 13, 2006

I got to crew my first official call in this state and even though there was another paramedic on the ambulance it was a simple BLS call for shoulder pain post motor vehicle crash. Board, collar, and an easy ride to the hospital. Nothing difficult and I probably could have begged a ride back to the station and gone home but I was out and the hope was there for something else to come in.

Nothing did, but I could always hope.